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What Are the Odds?
In my experience, the typical manager in our industry spends most of their time putting out fires, reacting to things they didn't anticipate happening. Because every day seems to bring a new unforeseen challenge, these managers are essentially firefighters, waiting for the call to come in and rushing to put out the fire. While the adrenalin rush and feelings of heroism are appealing, this approach to management has some serious implications. What would happen if these managers came to realize that much of what they see as unpredictable was actually very predictable?