GTB Blog

Snow Liquid Secrets

If you’re preparing for winter operations, you’ve no doubt had some questions about incorporating liquids into your de-icing toolbox.  But with expensive equipment, the risk of slip and falls, and concerns about retraining crews, the concerns quickly add up.  Fortunately, the team at GrowTheBench has you covered with secrets that no one usually talks about.  Here’s what I wish I had known before I got started in liquids…

Is This the Most Famous Misquote of All Time?

Dr. W. Edwards Deming has been quoted as saying, “If you can’t measure it, you can’t manage it.” Similar quotes by others include, “Whatever you measure improves” and, “If you can measure it, you can manage it.” Collectively, these famous quotes instruct managers to utilize metrics in order to be more effective. The problem is that Deming’s quote was taken out of context. He actually said just the opposite...

Can We Clarify Something?

I have an elderly neighbor who isn’t able to drive anywhere.  Recently he asked me to run down the street to a local gas station, where he runs a tab, to pick up some groceries for him.  Of course I wanted to help the guy out, but I had several questions.  And then I experienced a lesson in clarity that I wished I learned years ago in management…

Is Sales Fun Enough For You?

This week I got a call from a salesperson I have been coaching: “Neal, I wanted to talk through a call I just had with a prospect. I did what you said, didn’t say some things I would have said before your training, and it worked! Not only that, the call was actually fun!” If you don’t find sales fun enough, here’s what you need to change...

Back to Work Better

As states continue to reopen, every business owner I’ve talked to has told me they’re busier than ever trying to catch up.  But in the rush of safety precautions, pressure to finish jobs, and continuing labor issues, many are overlooking the most important thing for new employees.  What needs to stay as top priority is...

Are You Kidding Me?

Jordan started two weeks ago. He has a good attitude and seems eager to learn. But I’m discovering that he is lacking some basic knowledge and skills. And I’m realizing that for him to be successful, we are going to have to train him up in some areas we weren’t planning on. My first reaction was, “Are you kidding me?” But after more reflection I changed my mind about how to approach this. Let me explain...

Social Distancing Shouldn’t Mean Unsocial

My job is to help companies increase their employee engagement, meaning the extent to which employees are involved in, committed to, and enthusiastic about their work and their workplace.  When employees are engaged, they work more efficiently, work more safely, and report a higher quality of life.  But what is often missed by managers is the critical role of social bonds in employee engagement.  Employees who say that they don’t have a best friend at work are only engaged 1 out of 12 times...

Overcoming the Unemployment Benefit Challenge

I spoke to an owner/client today who took the PPP loan and is getting pushback, grumbling, and anger from his team who feel they could have made more money on unemployment then continuing being paid from the company. With the additional $600 the Federal government kicked in on top of the average unemployment, it's over $1000 a week to stay home in some areas of the country. How should he respond?