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How to be an Anti-Karen - Customer Service Basics
I received a huge honor from my team at our end-of-spring party this year. At our first-ever awards night, The Rockies, my team voted for me for “The Anti-Karen Award - Best at winning over any ‘Karen’ male or female.” I was seriously thrilled...
Is It Lonely At The Top?
Recently I was on a podcast where a company leader told me that “it’s lonely at the top” was a business truth that she strives to achieve by limiting the amount of personal details she shares with her employees. It’s too bad that people strive for a disconnected workplace, especially when it’s been proven that close relationships at work lead to higher profits. Here’s what the science shows about friendships at work…